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Frequently Asked Questions

When is Diamond Head Luau open?

Diamond Head Luau runs every Sunday, Monday, Wednesday, Thursday and Friday from 5:30 PM - 8:00 PM. (Check-in begins at 4:45 PM).

Where are you located?

We are located at the Waikiki Aquarium:

2777 Kalakaua Ave., Honolulu, HI 96815

When can I use my admission to the Waikiki Aquarium?

Every Luau ticket includes free admission to the Waikiki Aquarium. Guests will receive physical tickets at Lū'au check-in, which are valid for 14 days after their Lūʻau date. Redeemable during the Aquarium's regular business hours (Daily 9:00 AM - 4:30 PM)

What happens if it rains?

The Lūʻau runs in rain or shine. Our reservations department will contact you if there is a cancellation due to extreme weather.

Is there transportation or parking available?

Most of our guests choose to walk or ride-share to the Lūʻau because of our convenient location just outside of Waikiki and most of the major hotels. There is limited free & metered parking along the street near the Aquarium that typically fills up before 5:00 PM. Metered parking is free on Sundays, Holidays & nightly after 6:00 PM.

Disabilities or Special Accommodations

Our goal is to make all of our guests comfortable! If you require special accommodations, have a wheelchair, or any other special requests - please contact us at at least 48 hours before your Lūʻau date.

Cancellation Policy

We have a 24-hour cancellation policy. Cancellations requested at least 24-hours before your activity date are eligible for full refunds. No-shows & same-day cancellations are subject to the full cost of your reservation.

If you booked through an Affiliate or 3rd party, please contact your booking source directly to cancel and/or request a refund.

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