FREQUENTLY ASKED QUESTIONS
When is Diamond Head Luau open?
Diamond Head Luau runs every Sunday, Monday, Thursday and Friday from 5:30 - 7:45 PM. We are located at the Waikiki Aquarium, 2777 Kalakaua Ave, Honolulu, HI 96815.
When can I use my admission to the Waikiki Aquarium?
Every Luau ticket includes free admission to the Waikiki Aquarium. Guests can walk through the Aquarium and visit the exhibits anytime during Luau hours, 5:30 - 7:45 PM. Access before the Luau begins is not allowed.
What happens if it rains?
In the event of inclement weather, Diamond Head Luau will arrange to cover guest tables under a large event tent. We also have rain ponchos on hand to provide to any guests. Our reservations department will contact you if there is a cancellation due to weather. See cancellation policy below.
Is there transportation or parking available?
Most of our guests choose to walk or ride-share to the Luau because of our convenient location just outside of Waikiki and most of the major hotels. There is limited free and metered parking along the street near the Aquarium that typically fills up before 5:00 PM.
Disabilities or Special Acommodations
Our goal is to make all of our guests comfortable! If you require special accommodations, have a wheelchair or have any other special requests - please contact us at (808) 926-3800 at least 48 hours before your Luau date.
Cancellations must go through Diamond Head Luau. No cash surrender unless at least twenty-four (24) hours advance notice of cancellation is given. No-Shows and cancellations received within a twenty-four (24) hour period are subject to the entire activity cost and processing fees. No same day cancellations will be accepted. Cancellations on behalf of Ka Moana Luau will result in full refunds.
I have a question not answered on this list
If you have an urgent question regarding making a booking or a pre-made reservation, please call us at (808) 926-3800. Other inquiries please email us at firstname.lastname@example.org or submit the form below.