Frequently Asked Questions
When is Diamond Head Luau open?
Diamond Head Luau runs every Sunday, Monday, Wednesday, Thursday and Friday from 5:30 PM - 8:00 PM. (Check-in begins at 4:45 PM).
Where are you located?
We are located at the Waikiki Aquarium:
2777 Kalakaua Ave., Honolulu, HI 96815
When can I use my admission to the Waikiki Aquarium?
Every Luau ticket includes free admission to the Waikiki Aquarium. Guests will receive physical tickets at Lū'au check-in, which are valid for 14 days after their Lūʻau date. Redeemable during the Aquarium's regular business hours (Daily 9:00 AM - 4:30 PM)
What happens if it rains?
The Lūʻau runs in rain or shine. Our reservations department will contact you if there is a cancellation due to extreme weather.
Is there transportation or parking available?
Most of our guests choose to walk or ride-share to the Lūʻau because of our convenient location just outside of Waikiki and most of the major hotels. There is limited free & metered parking along the street near the Aquarium that typically fills up before 5:00 PM. Metered parking is free on Sundays, Holidays & nightly after 6:00 PM.
Disabilities or Special Accommodations
Our goal is to make all of our guests comfortable! If you require special accommodations, have a wheelchair, or any other special requests - please contact us at firstname.lastname@example.org at least 48 hours before your Lūʻau date.
We have a 24-hour cancellation policy. Cancellations requested at least 24-hours before your activity date are eligible for full refunds. No-shows & same-day cancellations are subject to the full cost of your reservation.
If you booked through an Affiliate or 3rd party, please contact your booking source directly to cancel and/or request a refund.